California's #1 Toyota Warranty provider!

Terms and Conditions

 

Welcome to TFSPlatinum.com (“Website”). By accessing or using this site, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

1. About Us

 

This website is operated by Spencer Ubbink, Finance Manager at Oroville Toyota. We offer Toyota Financial Services (TFS) Platinum Warranties at competitive, no-haggle pricing exclusively for California drivers.

2. Warranty Products

All warranties offered through this site are backed by Toyota Financial Services and subject to their terms and conditions. We do not alter or modify the coverage. We act as a licensed provider of TFS products and facilitate quotes and purchase assistance.

3. Quote Requests & Pricing

When you submit a request for a free quote, you agree to provide accurate and complete information. Quotes are not binding offers and may vary based on the vehicle, mileage, condition, and eligibility.

We strive to offer the lowest possible pricing in California, but final pricing is determined at the time of contract issuance and may be subject to verification.

4. No Negotiation Policy

Our pricing is upfront and transparent. We do not engage in price negotiations. This policy is in place to provide all customers with the same fair and honest deal.

5. Use of Information

By submitting your contact information, you consent to be contacted by phone, email, or text regarding your quote or related warranty services. We will never sell or misuse your information. For full details, please see our Privacy Policy.

6. Disclaimer

While we strive for accuracy, this Website may contain typographical errors or outdated information. All content is provided “as is” without warranty of any kind. We make no representations about the completeness, reliability, or accuracy of this information.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may result from your use of this Website or your reliance on any information provided herein.

8. Third-Party Links

This site may contain links to third-party websites (including Toyota Financial Services). We are not responsible for the content or privacy practices of those sites.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website constitutes acceptance of those changes.

Terms and Conditions for Toyota Financial Services Warranties

 

🔁 Return & Refund Policy

At TFSPlatinum.com, we want you to feel confident in your vehicle protection purchase. All warranties offered through our site are Toyota Financial Services (TFS) Platinum Vehicle Service Agreements, backed directly by TFS and subject to their official cancellation and refund policies.

✅ 30-Day Full Refund Policy

If you cancel your warranty within 30 days of the contract start date and no claims have been filed, you are eligible for a full refund. This is a straightforward process administered by Toyota Financial Services.

📆 After 30 Days or If a Claim Was Made

If a claim has been filed or more than 30 days have passed since the contract began, you may still qualify for a pro-rated refund based on time or mileage used, whichever is greater. TFS will determine the final refund amount according to their guidelines.

🔁 How to Cancel Your Warranty

To cancel your TFS Platinum Warranty, please contact Toyota Financial Services directly:

Toyota Financial Services
Vehicle Protection Cancellation Department
📞 Customer Service: 1-800-228-8559
📬 Mailing Address:
Toyota Financial Services
P.O. Box 9550
Cedar Rapids, IA 52409

Please have your contract number, vehicle information, and personal identification ready when contacting them. If needed, we can assist you with locating these details.

💡 Important Notes:

  • Refunds are processed by Toyota Financial Services, not by TFSPlatinum.com directly.
     
  • Processing times vary; please allow 7–10 business days for cancellation and additional time for funds to return to your original payment method.
     
  • Any third-party fees (e.g., dealership fees, loan administrator charges) may not be refundable.
     

❓Need Help?

If you have general questions about the cancellation process or your contract, feel free to contact us. We’re happy to guide you.

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Copyright © 2025 Spencer Ubbink - All Rights Reserved.

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